Emergency Resources

In the case of a water emergency, it is important to take immediate action to protect yourself, others, and your property. Here are some steps you should take:

  • Ensure your safety

    The first and most important step is to ensure your safety and the safety of those around you. If you are in immediate danger, evacuate the area and seek higher ground. Do not attempt to walk or drive through floodwaters.

  • Turn off utilities

    If it is safe to do so, turn off electricity, gas, and water to prevent further damage and hazards.

  • Contact emergency services

    Call emergency services, such as the fire department or police, to report the flooding and ask for assistance.

  • Document damage

    If it is safe to do so, take photos or videos of the flooding and any damage to your property. This can be useful for insurance claims and recovery efforts.

  • Mitigate damage

    If possible, take steps to mitigate damage to your property. This may include using sandbags to divert water away from your home, moving valuables to higher ground, or turning off electrical appliances.

  • Follow instructions from authorities

    Follow instructions and advice from emergency responders and authorities. They will have the expertise and resources to help you stay safe and navigate the situation.

  • Call Vista Restoration

    We will help you with information for your insurance company, as well as steps for what to do in your home.

  • Contact your insurance company

    Contact your insurance company as soon as possible to report the damage and begin the claims process.

Remember, water emergencies can be dangerous and unpredictable. Always prioritize your safety and follow the instructions of emergency responders and authorities.

What Should You Do When......

man using Smart Phone with Emergency app in home, call phone, Chat message icon, Emergency application from smartphone for elderly, technology concept.Old hand touch mobile phone and call for help.

24/7 Emergency Response

With an indoor flood, every second counts. We are ready to respond to any emergency 24 hours a day, 7 days a week. We typically can have an emergency respond team onsite within an hour.

Insurance Claim Support

We specialize in working with your insurance company and provide direct billing to your carrier. We utilize software that allows us to provide real-time documentation to the property owner and insurance carrier and use standardized pricing for a seamless process. 

Experienced Technicians

Our restoration technicians are IICRC certified and have hands-on experience handling losses from residential water damage claims to multi-million dollar commercial losses.

We Take The Stress Away

Frequently Asked Questions

Yes, we work with all major Homeowner insurance companies.

Nope, we work for you.  We work with your adjusters as a middleman, but at the end of the day YOU are our client. We are here to maximize your satisfaction with the process.

  1. Act Quickly. 
    1. Shut off the water. 
    2. Move valuable things out of the way.
    3. Shut doors & contain spread.
    4. Call us immediately.
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